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MAKE A CLAIM

We value your experience with our products before and after your purchase. To make a warranty claim on our windows and/or doors, please fill out the form below.

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Have you attempted to contact the dealer, contractor, or builder that these products were purchased through?*
- Yes
- No
Before submitting your claim, please contact your dealer for warranty service on your products.
Name
First Last
Phone number*
Email*
Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
ARE THE PRODUCTS LOCATED AT THE ADDRESS YOU PROVIDED ABOVE?*
- YES
- NO
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Sales Order Number*

(5-7 digits followed by a -00)
Are you the original purchaser/owner of the product(s)?*
- Yes
- No
Year of Purchase*
Do you know who installed the products?*
- Dealer/Distributor
- Builder
- Remodeler/Contractor
- Did It Myself
- Not Sure
What was the name of your dealer, contractor, or builder?*
Do you have any original paperwork, such as:
Do you have any original paperwork, such as:*
- Original invoice or a copy
- Proposal
- White 4x6 sticker with NFRC information
- Copy of the order/quote
- None of the above
Was this home a new construction home when you purchased it?
- Yes
- No
Please submit any support documentation for your claim.*
Drop files here or

Max. file size: 20 MB.
Example: pictures of the window/door in question, picture of the gold or silver label in the header of the frame (interior), copies of your original paperwork, etc.
Phone
This field is for validation purposes and should be left unchanged.

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Dealers
Architects
Careers
Inspiration
Doors
- Style
  - Sliding Glass Doors
  - Terrace Doors
- Series
  - GD9995A
  - 560 Estate
  - 450 Estate
  - 8100
  - 9050
  - Estate Entrances
  - BF1199A
  - PV9998A
- Door Options & Accessories
- Materials
  - Aluminum
- Doors
Windows
Blog
About
Where To Buy

Dealers
Architects
Careers
Inspiration
Doors
- Style
  - Sliding Glass Doors
  - Terrace Doors
- Series
  - GD9995A
  - 560 Estate
  - 450 Estate
  - 8100
  - 9050
  - Estate Entrances
  - BF1199A
  - PV9998A
- Door Options & Accessories
- Materials
  - Aluminum
- Doors
Windows
Blog
About
Where To Buy

Our experts can help you imagine or reimagine your space with WinDoor luxury windows and doors. We’re ready to help your vision come to life.

Schedule a Consultation

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